Privacy Policy – JUI&CO.

1. Information We Collect

• Personal Information: Name, phone number, email address, billing and shipping address.
• Payment Information: Processed securely by third-party payment gateways. We do not store credit/debit card or banking details.
• Order & Transaction Data: Purchase history, returns, and exchanges.
• Technical Data: Browser type, IP address, device type, cookies, and browsing behavior.
• Optional Data: Communication preferences if you subscribe to newsletters, updates, or WhatsApp notifications.

2. Purpose of Data Collection

• To process, fulfill, and deliver your orders.
• To communicate regarding orders, exchanges, returns, or refunds.
• To improve our products, services, and website functionality.
• To provide personalized recommendations and customer support.
• To send marketing communications (only with your consent).
• To comply with legal, regulatory, and tax obligations under applicable laws, including GST compliance.

3. Data Protection & Security

• We implement strict administrative, technical, and physical safeguards to protect your personal data.
• Transactions are processed through secure SSL encryption and trusted payment gateways.
• We retain personal information only for as long as necessary to fulfill the purposes described above or as required by law.

4. Sharing of Information

• Logistics & Delivery Partners – to ship your orders.
• Payment Gateways & Financial Institutions – to process payments securely.
• Government Authorities & Regulators – where required under law, including GST compliance.
• Service Providers – who assist us with website, IT, or customer support operations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Legal Basis of Processing

• Your consent (when subscribing to marketing communications).
• Contractual necessity (to deliver orders and provide services).
• Legal obligations (including tax/GST compliance, fraud prevention, and regulatory requirements).
• Legitimate interests (to improve customer experience and business operations).

6. Children’s Privacy

• Our services are not directed towards children under 13 years of age.
• We do not knowingly collect personal information from children.
• If we discover such data has been collected without parental consent, it will be deleted immediately.
• Parents/guardians may contact us to review or request deletion of their child’s data.

7. Cookies & Tracking Technologies

• Enhance browsing experience.
• Store cart items and user preferences.
• Analyze traffic and improve website performance.

You may disable cookies in your browser, but some website features may not function properly.

8. Your Rights

Depending on applicable laws (such as GDPR, Indian IT Act, or other local regulations), you have the right to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Request deletion of your data (subject to legal or tax retention obligations).
• Withdraw consent for marketing communications at any time.
• File a complaint with a data protection authority if you believe your rights are violated.

9. Data Retention

• Fulfill the purpose of collection.
• Meet legal, regulatory, tax, or accounting requirements.
• Resolve disputes and enforce agreements.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations. Updated policies will be posted on this page with a revised date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
Email: Team.juiandcompany@gmail.com
WhatsApp: +91 9081441004